Team inbox

Everyone on the same page, on one number.

Your whole team works from one WhatsApp number. Chats are assigned fairly, and nothing goes missing when it’s busy.

Book a demo Pricing

Inbox Sample data

S Sam ACCEPT Q-48213 In queue AI

F Fatima Can I book for today? Waiting 12m

R Rahul Is my order ready? You

O Omar What’s the price? In queue

Set how many chats each agent handles at once. Extra chats wait in a priority queue.

Saved replies: type / to insert an approved answer.

Missed-reply alarm alerts the agent, then a manager.

Internal notes and @mentions keep the conversation with the customer clean.

Chat to payment

One process, from first chat until it’s paid

Nothing is left hanging. Every enquiry moves through the same steps, and pending payments get chased automatically.

Chat The AI answers and works out what the customer needs.
Quote Priced from your catalogue and accepted in writing.
Booking A real slot, verified before it’s confirmed.
Advance link Sent on WhatsApp by the AI or your team. Pending
Reminder Sent while it’s pending. Unpaid slots are released on your rules. Pending
Paid and confirmed Receipt and final confirmation go out on WhatsApp. Paid

Payment gateways

Ziina is live today. We’re adding more gateways, so you can create payment links and collect payments automatically with the provider you already use.